Client FAQ's

How long does a session take?

The length of the session usually runs 45-60 mins.

What should I expect during a session?

Each new client session begins with a relevant history and assessment to gain knowledge and understanding of the problem being brought forth. What is discovered during the assessment helps to determine the best approach for the injury and which technique(s) may be most effective. The physical treatment compares to a gentle soft tissue mobilization/manipulation using manual release techniques which often involves many muscles groups and connective tissue. The therapist will follow the body’s patterns of tension and will find and help to release restrictions throughout the body. Therapists also incorporate IMS (Trigger Point Dry needling), postural correctionEMG Biofeedback , electrophysical modalities (IFC, TENS, ULTRASOUND or LASER) and a customized home exercise program to help you achieve your maximum potential recovery from your injuries .

How many sessions will I need to obtain benefit?

Most people obtain a benefit with each session. Depending on the injury, the trauma involved, the age and recovery time, everyone responds differently and each person can feel how they are improving and help the therapist in determining the amount of assistance that best serves their needs.

How will I feel after a session?

For the most part , the response is a deep relaxation and a sense of ease and release in the body. It can take several days for the full benefit occur. Soreness the next day is possible in some people as everyone has a unique body and nervous system, as well as, varying levels of individual sensitivity. The therapist can assist with explaining the various sensations as the session is occurring.

Are there any supplemental exercises I should do at home to assist healing?

Often gentle exercises and stretches are given to assist the release of tissue and to optimize the therapy process. Each person has unique needs and the therapist will be sensitive and aware of how to best assist with exercise once the assessment and treatment process has begun.

Does insurance cover my treatments?

Yes. I am a licensed Physiotherapist who uses a variety of manual techniques to help my patients. Most insurance benefits cover Physiotherapy treatments.
Check with your plan and provider.

What should I bring to my appointment?

If you have been in a motor vehicle accident, please bring all relevant information from your insurance company (claim number, policy number, insurance contact name and number).
Any imaging reports (i.e. X-ray, CT scan, MRI, or other) and post-operative protocols if you’ve been given them following surgery would be helpful.

How should I dress?

If your injury is to the lower extremity, please bring shorts. If your injury is the upper body and you are female, please bring a sports bra or tank top so that we can appropriately assess your injury.

How many treatments will I need?

Each person and condition is different. After your initial assessment we will have a better estimate of treatment duration.

Does Alberta Health cover the cost of any of the treatments?

At this time Alberta Health Services will still cover the cost of up to 3 visits. Several clinics throughout Edmonton have the contract to provide physio through your Alberta Health Care.
RELIEVE PHYSIO DOES NOT have a contract. Therefore you will need to use your extended health insurance or pay privately for each session. We are not an authorized provider for WCB .

Do I need a doctor’s referral to attend physiotherapy?

Typically no, but to be sure ask your insurance provider before your appointment.

Does my extended health plan cover my physiotherapy treatment?

Most health plans cover some physiotherapy. Check with your provider for specific details.

Do you bill physiotherapy treatment directly to my insurance company?

We are able to direct bill several insurance companies:
Blue Cross, CINUP, Chamber of Commerce, Cowan, Desjardins, First Canadian, GreatWest Life, Industrial Alliance, Financial, Johnson Inc, Manulife, MaximumBenefit, and Sun Life Insurance. You are responsible for the patient co-pay amount at the time of treatment.